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Agents / Solutions
 
Agent looking at tablet.
About RCIS agent solutions
RCIS is committed to delivering the solutions our agents need. From in-person field service to virtual training, we invest our time and resources to help drive our agents' success.
 
 
 
 
 
 
Agent Training
RCIS offers a variety of courses on crop insurance and RCIS software training: these courses include instructor-led training delivered in person and virtually as well as self-paced options.
 
Compliance
The RCIS team is committed to assuring that the company maintains its leadership role in the crop insurance industry. Our team works diligently to assure that everything meets RMA standards.
 
Technical Assistance Center
The Technical Assistance Center’s (TAC) primary responsibility is to serve as the single point of contact for technical support to RCIS agents, focusing on issues and incident management. Our goal is to maintain high customer satisfaction by providing friendly and timely customer service.
 
Customer Service Center 1-888-323-2137
Business hours 7:00 am to 9:00 pm CT, Monday through Friday; 7:00 am to 1:00 pm CT, Saturday
 
Field Support
Our field service team members represent RCIS as the personal face of the company, building strong relationships with the agents in their region. Every agency is assigned a representative, and agents and their staff quickly learn their field service rep is the trusted, go-to resource for any question from technology to crop insurance procedures. The RCIS field reps are a seasoned, knowledgeable team with many years of industry experience.
 
Marketing
Communicating to prospects and customers is not always an easy task. With RCIS’s online marketing website, CIMarketing, we’ve simplified it for you. We have hundreds of free marketing tools and materials accessible to you, with just a few clicks or download. Our messages have gone through legal, compliance and crop insurance specialist reviews, so you don’t have to worry about wording things just right. We have over a thousand agricultural and rural images ready for you to download, at no cost for your marketing projects.
 
Call today about becoming an RCIS agent
763-712-2519 or 1-800-451-3836, then press 1, enter 2519​​​​​​​​
Get the strength and stability of a national company with personalized, local service from people who know your region's crops.

Neil Mason 
 
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